FAQ

Q. About payment method

・Credit card (Visa, Mastercard, American Express, JCB)

・Shop Pay

・Apple Pay

・Google Pay

・Convenience store payment (Seven-Eleven, Lawson, Family Mart, Ministop)

is available.

Q. About order confirmation

Once the order process is complete, you will receive an order completion email. Please check this.

Q. Regarding product shipping time

We usually ship within 1-3 business days.

Q. About delivery companies

All products: Japan Post

Q. About shipping charges

Honshu 550 yen
Hokkaido and Okinawa 880 yen
*Free shipping for purchases of 3 or more items

Q. About returns

Please note that we do not accept returns or exchanges.